Refund Policy

 

Free 30-Day Trial

Rocketship offers a free 30-day trial for all new paying accounts. Billing will start 30 days after you first sign up. However, if you cancel before the first billing occurs, you won’t be charged a thing.

Billing Cycle

The first time you are billed will establish your recurring billing date. Billing will then recur every month on the this date until you cancel.

Once you are billed for a month’s service, no refund will be issued (you will have to pay for the entire month – no exceptions will be made). For example, if you are billed on the 5th of every month and you cancel on March 7th, you will still have to pay for the entire current month (March 5th through April 4th in this case). After that you won’t be charged again.

Responsibility for Charges

The account owner is responsible for all charges that are incurred.

Questions

We can be reached via e-mail at help (at) getrocketship.com

Last Modified on 3/7/08