Service & Support

At Innovatech we have been working for more than a decade to become the industry leader in the design and production of floor grinders, floor removal units and other professional machinery. While our product line’s performance speaks for itself with customers all over the globe, service is something we also take seriously.

As a privately held company, Innovatech is fully committed to making sure each and every one of our customers gets the best in service. It doesn’t matter whether you purchase a floor grinder, a tile removal unit or one of our other products, your satisfaction is our top concern.

To ensure your satisfaction, we provide an industry leading “no questions asked” warranty on every one of the new machines we sell. From our concrete floor grinder models to our carpet removal units, they’re all covered.

We also stand behind our equipment with repair parts and technical service whether your machine is new or fifteen years old.  This includes our concrete grinding polishing systems, dust collection models, tile scraper machines and more.

Why do we provide technical support and service that is head and shoulders above the other companies in our industry?

Because we know what it means to your job schedule to have a key piece of equipment go down in the middle of the job—and no surface prep machine ever seems to die the day after you finish up a big job. So we do whatever it takes to get you up and running.

Need overnight delivery of your repair parts?
No problem.

Want us to stay late on Friday to get your parts or equipment shipped to you?
No problem.

Need to talk through a repair job on a concrete polisher or other model with one of our Service Technicians?
We'll be here for you.

And if our technician is busy on another call, we'll put you through to Innovatech's owner, Roger Wiggins. Roger personally leads our Customer Service team. He takes service calls all day long. Really. At Innovatech we'll do "Whatever It Takes."

It doesn’t matter whether you’ve purchased a concrete polishing system, a carpet removal unit or one of our other products, we’re here to assist you with whatever you need. To find out more about our concrete floor polishing units, concrete polishing tools and other products, just contact us directly at 1-800-267-6682.